CLAIRE FORD · CREATIVE DIRECTOR · DESIGN LEAD

HOW I WORK
I start by understanding what we’re really trying to solve, then look for the idea that makes everything click. I sketch, write, design, experiment with AI and explore until there’s something worth building on.
I’m equally comfortable shaping the big idea and getting into the details that make it great. I like turning an idea into a creative world that can stretch across brand, campaigns, email, social and digital without losing what made it interesting in the first place.
The best work is collaborative. I give teams a clear direction, bring different perspectives into the process and leave enough room for ideas to evolve, get challenged and become better.
For me, great creative has to do more than look good. It should get noticed, be remembered and make something happen.
what I bring
I’ve built brands, led multidisciplinary teams and created campaigns and digital experiences across retail, hospitality, wellness and healthcare. My experience spans everything from brand strategy and identity to performance creative, e-commerce, email, UX and AI.
BRAND THINKING
Strategy · Identity · Brand Systems · Governance
CREATIVE LEADERSHIP
Direction · Team Leadership · Mentorship · Collaboration
CAMPAIGNS + GROWTH
Campaigns · Performance · Social · Email · E-commerce
DIGITAL + EMERGING
UX/UI · Digital Experiences · AI · Creative Technology
HOW I Got here
That foundation in drawing, composition, colour and craft led me into digital design, UX and e-commerce, then into creative direction and leadership. Along the way, I’ve built and evolved brands, led multidisciplinary teams and created campaigns and experiences across retail, hospitality, wellness and healthcare.
More than 20 years later, the scale of the work has changed, but the part I love hasn’t. Taking an idea from something rough and undefined and turning it into something people can see, feel and connect with.
FOCUS
Brand strategy, creative direction and ideas built to connect.
APPROACH
Find the problem. Find the idea. Build a world around it.
expertise
Brand · Campaigns · Digital · AI · Creative Leadership
LET’S TALK


